Wednesday, October 15, 2014

1st Day

Today I started my new job! You can move within my company every 6 months, and I had only been doing my job for just over 7 when I applied. I did not think I had any chance to get the job but I found out I got it on September 4th! It was torture but I had to wait over 6 weeks to stop taking incoming phone calls. 

I hopped one aisle over so I now sit next to my unofficial sister in law Tori, and have had three blissful days with no calls. AHHHH. Monday and Tuesday I was kind of in "no man's land" just working the same claims but not answering phones, meanwhile sitting next to "official enrollment peeps" then on the other side I had customer service still answering those dang calls. So it was weird but a nice little break.

But today was the official first day of training! Our trainer is fantastic and she trained me for customer service/claims - so I am happy to be back with her. My new team is a lot smaller but seem really close and fun. They all chipped in to have Subway lunch today to celebrate my first day. Then to top it off, Adam sent me flowers!


I am so incredibly grateful for this change. When I got the e-mail saying that this job was opened I felt like it was a god send but didn't feel like I had a chance. But getting off the phones and having a lower stress job I know will help so much, if not just help my anxiety. It also will allow me to work an earlier schedule so that hopefully there will be more time with Audrey, and a couple more hours with Adam which always is a blessing.

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